An IT support contract is an agreement between two parties in which one party will provide IT—or information technology—services in exchange for payment. Contracting IT support means you will be hiring an outside service to ensure the technological aspects of your business continue to run without mishap. Or, if they do encounter technical difficulties, these difficulties will be fixed in a timely manner. By going without IT support you run the risk of wasting your money, resources, and time trying to fix technology problems on your own. Having an IT support contract can ensure you a safety net against such problems.